Tempted Finds LTD
Last updated: 28/03/2026
These guidelines ensure that all items sold on Tempted Finds are packaged, shipped, and delivered safely and discreetly. All sellers must follow these rules when fulfilling orders.
1. General Shipping RequirementsSellers are responsible for:
- – Dispatching orders within the timeframe stated on their listings
- – Using reliable postage services
- – Providing tracking where required or requested
- – Marking orders as “Shipped” promptly
- – Communicating professionally with buyers Failure to follow these requirements may result in refunds or account action.
2. Discreet Packaging (Mandatory)All items must be packaged discreetly to protect buyer privacy.This means:
- – Plain, unbranded outer packaging
- – No revealing labels or descriptions
- – No personal contact details inside the parcel
- – No references to the Platform’s niche Buyers should never receive packaging that identifies the nature of the item.
3. Packaging StandardsTo ensure safe and secure delivery, sellers must:
- – Use clean, sealed packaging materials
- – Ensure items are protected from damage during transit
- – Use padded envelopes or boxes for delicate items
- – Seal parcels securely to prevent tampering
- – Include no loose or unsafe materials Packaging must be professional and suitable for postal handling.
4. Dispatch TimeframesSellers must:
- – Ship items within the timeframe stated on their listing
- – Update the order status once dispatched
- – Communicate with the buyer if delays occur Repeated late dispatches may result in account review.
5. Proof of DispatchSellers should retain proof of dispatch, such as:
- – A postal receipt
- – Tracking number
- – Courier confirmation This may be required in the event of a dispute.
6. Lost or Delayed ParcelsIf a parcel is delayed or lost:
- – Buyers must allow reasonable time for delivery
- – Sellers should provide proof of dispatch
- – Tempted Finds may assist communication but is not liable for postal issues Refunds may be issued only when the seller cannot provide dispatch evidence.
7. International ShippingIf sellers choose to ship internationally, they must:
- – Clearly state this in their listings
- – Understand customs requirements
- – Use appropriate packaging for longer transit times
- – Provide tracking where possible Buyers are responsible for any customs fees.
8. Prohibited Shipping PracticesThe following are not allowed:
- – Sending items without proper packaging
- – Using packaging that reveals the nature of the item
- – Including personal contact details
- – Shipping items that violate Platform policies
- – Marking orders as “Shipped” before dispatch Violations may result in listing removal or account suspension.
9. Seller ResponsibilitySellers are fully responsible for:
- – Preparing items for safe handling
- – Packaging items securely and discreetly
- – Meeting dispatch deadlines
- – Providing accurate shipping information
- – Resolving delivery issues promptly Tempted Finds may intervene if necessary to maintain fairness.
10. Marketplace RightsTempted Finds reserves the right to:
- – Request proof of dispatch
- – Remove listings that violate shipping rules
- – Suspend accounts for repeated non‑compliance
- – Update these guidelines at any time
11. ContactFor questions or support, contact: support@temptedfinds.com