Tempted Finds – Terms & Conditions
1. Introduction
These Terms & Conditions (“Terms”) govern the use of Tempted Finds (“the Platform”), operated by Tempted Finds Ltd (“we”, “us”, “our”). By accessing or using the Platform, all users (“Buyers” and “Sellers”) agree to these Terms.
Tempted Finds Ltd is a marketplace platform. We do not own, inspect, or sell any items listed by Sellers.
2. Definitions
- Platform: The Tempted Finds website and services.
- Seller: Any user listing items for sale.
- Buyer: Any user purchasing items.
- Listing: Any product or item uploaded by a Seller.
SELLER TERMS
3. Seller Responsibilities
Sellers are fully responsible for:
- The items they list
- Accuracy of descriptions and photos
- Condition, legality, and hygiene of products
- Packaging and shipping orders on time
- Handling returns, refunds, and disputes
- Complying with UK laws and regulations
Tempted Finds Ltd is not the seller of any items.
4. Product Condition & Hygiene
Sellers must:
- Ensure all items are clean, safe, and accurately described
- Follow strict hygiene rules for intimate items
- Clearly state whether an item is new, unused, or pre-owned
- Not list unsafe, damaged, or illegal items
Sellers accept full responsibility for product safety and hygiene.
5. Prohibited Items
The following items are not allowed:
- Illegal items under UK law
- Stolen goods
- Items with bodily fluids or unsafe contamination
- Damaged or unsafe electrical items
- Weapons or restricted items
- Counterfeit or trademark‑infringing goods
We may remove any listing that violates these rules.
6. Payments, Fees & Taxes
- Tempted Finds charges a 15% commission per sale.
- Sellers are responsible for their own taxes and reporting.
- Tempted Finds does not provide tax advice.
7. Shipping & Delivery
Sellers must:
- Set accurate shipping fees
- Ship items within the timeframe stated
- Use appropriate packaging
- Provide proof of postage when requested
Delivery issues are between Buyer and Seller.
8. Returns, Refunds & Disputes
Sellers are responsible for:
- Handling return requests
- Resolving disputes
- Providing refunds where required by law
Tempted Finds may assist communication but is not responsible for outcomes.
9. Seller Liability
Sellers accept full responsibility for:
- Their listings
- Any claims, damages, or losses arising from their products
- Hygiene, safety, legality, and accuracy of items
BUYER TERMS
10. Buyer Responsibilities
Buyers agree to:
- Read item descriptions carefully before purchasing
- Ask Sellers questions when needed
- Provide accurate delivery information
- Understand that Tempted Finds is a marketplace, not the seller
11. Buyer Acknowledgements
Buyers acknowledge that:
- Items are sold by independent Sellers, not Tempted Finds Ltd
- Condition and accuracy of items are the Seller’s responsibility
- Tempted Finds does not inspect or verify items
- Any disputes must be resolved with the Seller
12. Refunds & Returns
Buyers must contact the Seller directly for:
- Refund requests
- Return arrangements
- Issues with item condition or delivery
Tempted Finds may assist communication but is not responsible for refunds.
PLATFORM TERMS
13. Platform Liability
Tempted Finds Ltd:
- Is not the seller of any items
- Does not inspect or verify products
- Is not responsible for product safety, legality, or hygiene
- Is not liable for disputes between Buyers and Sellers
- Provides a platform for independent users to transact
Your use of the Platform does not create any partnership, employment, or agency relationship.
14. Account Conduct
Users must:
- Provide accurate information
- Not misuse the Platform
- Not attempt to bypass fees
- Maintain respectful communication
15. Removal of Listings
We may remove any listing that:
- Violates these Terms
- Appears unsafe or illegal
- Poses a risk to users or the Platform
16. Termination
We may suspend or terminate accounts for:
- Breaching these Terms
- Fraudulent or unsafe behaviour
- Repeated complaints
17. Changes to Terms
We may update these Terms at any time. Continued use of the Platform means acceptance of updated Terms.
18. Contact
For questions, contact: support@temptedfinds.com
